Business & Customer Service Tips : Top Customer Service Skills

The top customer service skills people expect are friendliness, politeness, physical evidence that a business cares and positive interactions. Find out how to make people feel comfortable in a business with advice from a marketing and sales manager in this free video on customer service.Expert: Mark Clifton Bio: Mark Clifton has a degree in marketing management from Oxford Brookes University, and has successfully completed the CELTA teacher training program of Cambridge University. Filmmaker …