http://skillful.com Thu, 15 Jul 2010 00:14:20 +0000 http://wordpress.org/?v=2.9 en hourly 1 http://skillful.com/abusive-customers-customer-service-training-researching-good-customer-service-skills/3/ http://skillful.com/abusive-customers-customer-service-training-researching-good-customer-service-skills/3/#comments Wed, 09 Dec 2009 07:22:00 +0000 http://skillful.com/abusive-customers-customer-service-training-researching-good-customer-service-skills/3/ Learn how to do research to help with customer service skills with expert retail sales management advice in this free online customer service video clip. Expert: Pamela Unruh Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field. Filmmaker: Reel Media LLC

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