Rick Lavoie: Social Skills & LD
March 6, 2010 by
Filed under social skills
Rick Lavoie talks about the importance of teaching a child with LD the necessary social skills to build solid friendships. In this excerpt from the PBS program “It’s So Much Work to Be Your Friend,” parents learn how to plan a successful playdate.
Tom Antion & Rick Goodfriend, Customer Service Skills – Part 3
December 19, 2009 by
Filed under customer service skills
Tom Antion w/ Rick Goodfriend, Advanced Customer service training communication skills are sure to be 90% easier with this powerful technique. Emotional Intelligence will sky rocket using these skills. Listening skills will never be the same after watching this video . Tom Antion is an Internet Guru Handling anger management and retaining your customer, client [...]