Business & Customer Service Tips : Top Customer Service Skills

The top customer service skills people expect are friendliness, politeness, physical evidence that a business cares and positive interactions. Find out how to make people feel comfortable in a business with advice from a marketing and sales manager in this free video on customer service.Expert: Mark Clifton Bio: Mark Clifton has a degree in marketing [...]

Presentation Skills Training and Coaching Tips

Good presentation skills are within everyone’s reach. For many people, if not most, presenting can be a daunting and unpleasant experience. It needn’t be so, and here we’ll give you some simple tips to help you hone more effective presentation skills development.
Presentations are an effective way to communicate to large numbers of people at the [...]